{"id":7108,"date":"2020-04-01T09:13:11","date_gmt":"2020-04-01T09:13:11","guid":{"rendered":"https:\/\/jardinatacama.cl\/faq\/"},"modified":"2026-04-15T16:46:47","modified_gmt":"2026-04-15T16:46:47","slug":"faq-jardin-atacama","status":"publish","type":"page","link":"https:\/\/jardinatacama.cl\/en\/faq-jardin-atacama\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Reservations and Payments<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\n\t\tCan I book without a credit card?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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\n\t\tNo, a valid credit card is required to confirm the reservation.\t<\/div>\n<\/div>

\n\t\n\t\tWhat payment methods do you accept?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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\n\t\tIn CLP we accept bank transfer, credit\/debit cards, and cash. In USD we accept credit cards or cash. \t<\/div>\n<\/div>

\n\t\n\t\tCan I be exempt from VAT?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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\n\t\tYes, if you are a foreign non-resident in Chile. You must present your passport with the entry stamp, your entry slip (PDI), and pay in USD. \t<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Check-in and check-out<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\n\t\tCan I check in earlier than the stated time?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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\n\t\tYes, as long as the room is available. You must confirm upon arrival. \t<\/div>\n<\/div>

\n\t\n\t\tCan I check out later?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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\n\t\tYou can request a late check-out at reception, subject to availability.\t<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Services and Amenities<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\n\t\tIs breakfast included?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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\n\t\tYes, all rates include a continental buffet breakfast.\t<\/div>\n<\/div>

\n\t\n\t\tDo you have a pool?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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\n\t\tYes, we have a swimming pool available for our guests.\t<\/div>\n<\/div>

\n\t\n\t\tDo you have air conditioning?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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We do not have air conditioning due to a sustainability approach. Rooms include fans and thermal solutions. <\/p>\t<\/div>\n<\/div>

\n\t\n\t\tDo you have heating?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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Yes, all rooms have scheduled central heating.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tDo you have good internet?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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Yes, we provide fiber optic internet with Starlink backup to ensure a stable connection.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tDo the rooms have TV?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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No, we prioritize rest, so rooms do not have televisions.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tAre some rooms noisier?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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The economy family room is located in front of the reception and faces the street, so it may be noisier than other rooms.<\/p>\t<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Location and Logistics<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\n\t\tAre you close to downtown?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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\n\t\tYes, we are just steps from the main street, combining proximity with tranquility.\t<\/div>\n<\/div>

\n\t\n\t\tDo you have parking?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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Yes, it is free but limited and subject to availability. Must be requested in advance.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tCan I leave my vehicle while traveling to Uyuni?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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No, due to limited capacity, we do not offer that service.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tCan you store my luggage while I travel to Uyuni?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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Yes, we have a secure storage room at no additional cost.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tDo you offer transfer service?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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Yes, we work with an external company. Contact us to coordinate. <\/p>\t<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Experience and Policies<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\n\t\tDo you organize excursions?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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Not directly, but we help you arrange tours with trusted agencies.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tCan I use the kitchen?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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No, the kitchen is not available for guest use.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tDo you offer lunch or dinner?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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No, only breakfast. You may bring food and consume it within the hotel. <\/p>\t<\/div>\n<\/div>

\n\t\n\t\tCan I bring pets?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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No, pets are not allowed.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tWhat is the difference between an economy and a standard room?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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The economy room has one less window, so it may be darker. Otherwise, they are the same. <\/p>\t<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

FAQ Reservations and Payments Can I book without a credit card? No, a valid credit card is required to confirm the reservation. What payment methods do you accept? In CLP we accept bank transfer, credit\/debit cards, and cash. In USD we accept credit cards or cash. Can I be exempt from VAT? Yes, if you […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"footnotes":""},"class_list":["post-7108","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/jardinatacama.cl\/en\/wp-json\/wp\/v2\/pages\/7108","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jardinatacama.cl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jardinatacama.cl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jardinatacama.cl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jardinatacama.cl\/en\/wp-json\/wp\/v2\/comments?post=7108"}],"version-history":[{"count":0,"href":"https:\/\/jardinatacama.cl\/en\/wp-json\/wp\/v2\/pages\/7108\/revisions"}],"wp:attachment":[{"href":"https:\/\/jardinatacama.cl\/en\/wp-json\/wp\/v2\/media?parent=7108"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}